APEXURSALV LLC (DBA ApexUrsaLv) Privacy Policy

APEXURSALV LLC, doing business as ApexUrsaLv ("we," "us," "our"), is based in North Las Vegas, Nevada. We provide websites, IT services and a missed-call text-back service for local businesses, including HVAC companies. This policy explains what information we collect and how we use it.

Information we collect

• Contact details you give us, such as your name, phone number, email address and service address or ZIP code.
• Phone numbers and call details when you call a business that uses our missed-call text-back service.
• Text messages you send to or receive from our service, including your opt-in and opt-out choices.
• Basic website data such as browser type and pages visited.

How we use information

• To reply to missed calls by text, help you schedule service, and send appointment confirmations, review requests and maintenance reminders you agreed to receive.
• To pass your request to the business you contacted.
• To answer support questions and keep our service secure and working.
• To meet legal and carrier requirements.

SMS and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers, SMS opt-in data and consent are not shared, sold, rented or traded with any third party for their marketing purposes. Information may be shared only with service providers that help us deliver messages (such as our SMS carrier and messaging platform) and with the business you contacted, solely to provide the service you asked for.

You can opt out of texts at any time by replying STOP. Reply HELP for help. See our SMS Terms at https://apexursalv.com/sms-terms.

Sharing

We do not sell personal information. We share information only with the business you contacted, with service providers who help us run our services and are required to protect it, or when required by law.

Data retention and security

We keep information only as long as needed to provide the service or meet legal requirements, and we use reasonable safeguards to protect it.

Your choices

You can ask us to access, correct or delete your information by contacting us below.

Children

Our services are not directed to children under 13.

Changes

We may update this policy and will post the new date at the top.

Contact us

APEXURSALV LLC (DBA ApexUrsaLv)
PO Box 750622, Las Vegas, NV 89136
Email: Brandon@apexursalv.com
Phone: 702-275-1432